Ocean Freight Specialist (Perú), ekaterra

This position is based in Lima, Perú

Who we are…and what we offer

With an annual turnover of around €2bn, ekaterra is the world’s largest tea business, with world-class, purpose-driven brands such as Lipton, Pukka, Tazo, T2 and PG Tips. ‘eka’ is a word taken from the Sanskrit language which means unity and one purpose, while ‘terra’ represents the earth and nature. As ekaterra we are truly united in one purpose: growing a world of wellbeing through the regenerative power of plants.

In July 2022, CVC Capital Partners Fund VIII took over the full ownership of the ekaterra business from its previous owner, Unilever. As a standalone entity with a dedicated single-category focus, ekaterra is even better positioned to lead the tea industry, delivering higher growth and value, and a greater impact on the wider world. With 11 production factories in four continents and tea growing estates in three countries, ekaterra is a profitable and growing business whose brands reach hundreds of millions of consumers. It has a presence in over 100 countries.

Under the ownership of CVC, ekaterra has an exciting future ahead with opportunities for increased investments in our iconic brands, our people, and our capabilities.  Combining the strength and scale of our brands with a focus on speed and agility, ekaterra is brewing a corporate start-up mindset that’s opening-up new opportunities for its people to flourish every day.

At ekaterra, we put consumer love at the heart of every decision. We celebrate diverse thinkers who take personal ownership to connect ideas and make impactful things happen; people who share our values around humanity and courage and give their commitment to nurturing the wellbeing of all. In return, we offer a working culture that gives our people freedom and flexibility, and where they can grow both personally and professionally to master their field.

Be part of our amazing blend. Come and grow yourself and, in turn, help us to grow a world of wellbeing.

Your Role

The Ocean Freight Specialist is responsible for the Ocean and pre-/on carriage transport management from ekaterra’s entities (factories, warehouses) to ekaterra’s customers overseas. This is an expert when it comes to ocean freight management within organization who ensures excellent day to day transport execution as well as works towards its optimization. This includes managing transportation orders via ekaterra’s 3rd party logistics suppliers with usage of cutting-edge IT tools for Supply Chain.

Your Key Responsibilities

• Coordinate Ocean shipments with all parties involved (shippers, customers, customs brokers, transport providers).

• Execute daily orders’ requirements to ensure top class customer service.

• Track the status of the orders in IT tools and communicate issues, mitigate problems.

• Respond to routine customer enquiries concerning service.

• Identify and implement improvement opportunities on Cost, Service, Sustainability.

• Maintain excellent relationship with internal and external partners.

• Data collection and support of annual tenders.

• Manage freight settlement and logistics quality claims.

• Monitor supplier’s performance.

Key interfaces:

• Engagement with internal teams supporting Supply Chain (O2C, Procurement, Logistics, Finance).

• Reports to Global Control Tower Lead.

External:

• 3PL suppliers, freight carriers, customs brokers, Customers

Skills and Experience

ESSENTIAL

• Education/ bachelor’s degree in Logistics or equivalent.

• Minimum 1 year experience in similar positions in Logistics / Customer Service.

• Proficiency in MS Office applications.

• Willingness to work in line with various time zones.

PREFERRED

SAP TM experience

Must Have:

• Fluent in English

• Positive attitude

• “Can do” mindset

Who we are looking for:

• Results-oriented, proactive thinker with a focus on customer service.

• Ability to work in a challenging business environment, to demonstrate flexibility by managing numerous priorities concurrently and ability to work under pressure to meet deadlines.

• Independent self-starter, ability to discover opportunities and grow the business.

Unilever es una organización comprometida con la equidad, la inclusión y la diversidad para impulsar los resultados de nuestro negocio y crear un futuro mejor, cada día, para nuestros diversos empleados, consumidores globales, socios y comunidades. Creemos que una fuerza laboral diversa nos permite igualar nuestras ambiciones de crecimiento e impulsar la inclusión en todo el negocio. ¡En Unilever estamos interesados en que cada individuo traiga su 'Whole Self' al trabajo y esto te incluye a ti! Por lo tanto, si necesita algún requisito de soporte o acceso, le recomendamos que nos avise en el momento de su solicitud para que podamos apoyarle a través de su viaje de reclutamiento.