Assistant CSP (Customer Strategy & Planning) Manager Home Care

Unilever is currently hiring for an Assistant CSP (Customer Strategy & Planning) ManagerHomecare (Omo and Sunlight Brands)

Work Level: 1E

Reports to: CSP Manager Ethiopia

Scope: Local :  Ethiopia

Location: Addis Ababa, Ethiopia

Terms & Conditions: Full-time, Local conditions apply .

ABOUTUNILEVER

Unilever is one of the world’s leading suppliers of Beauty & Wellbeing, Personal Care, Home Care, Foods and Ice Cream products, with sales in over 190 countries and products used by 3.4 billion people every day. We have 128,000 employees and generated sales of €60.8 billion in 2024.

For more information about Unilever and our brands, please visitwww.unilever.com.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.

We’re looking for a strategic and organized individual to support the planning and execution of customer and sales strategies for our Home Care products in Ethiopia. This role involves working closely with sales, marketing, and retail teams to ensure our products are well-distributed, visible, and promoted effectively in stores.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

1. Channel & Commercial Strategy

• Develop and implement sales strategies for different types of stores and customers.

• Help plan joint business activities with key retailers.

• Set goals for product availability and visibility in stores.

2. Promotions & Budget Management

• Manage promotional budgets and ensure they are used effectively.

• Plan and analyze shopper and trade promotions to boost sales.

• Monitor pricing and competitor activities to stay competitive.

3. In-Store Marketing & Visibility

• Design and implement shelf layouts (planograms) and promotional materials.

• Lead in-store campaigns and media activities to attract shoppers.

• Plan and review store activations to improve customer engagement.

4. Sales Forecasting & Planning

• Lead the sales forecasting process by combining input from different teams.

• Ensure alignment between product plans and business goals.

5. Shopper Insights & Retail Engagement

• Gather and analyze shopper behavior and sales data.

• Create compelling sales stories for new product launches or pricing changes.

• Conduct store visits to check product placement and gather market feedback.

6. Product Launch & Innovation Support

• Support new product launches with clear plans for distribution and promotion.

• Align marketing plans with retail strategies.

7. Inventory & Product Pipeline Management

• Monitor stock levels and manage slow-moving products to reduce waste.

8. Team & Trade Engagement

• Motivate and reward field teams.

• Organize trade events to promote products and strengthen relationships with retailers.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

Qualifications

• Bachelor’s degree in Business Administration or a related field.

• A Master’s degree or MBA is a plus but not mandatory.

• ________________________________________

• Experience

• 3–5 years of experience in sales, trade marketing, customer development or marketing, preferably in the FMCG (Fast-Moving Consumer Goods) sector.

• Expereince working in field sales.

• Experience working with retailers, distributors, or key accounts is a plus.

• Proven track record in promotion planning, budget management, and in-store execution.

• Familiarity with data analysis tools (e.g., Nielsen, Kantar) and sales performance tracking.

• ________________________________________

• Additional Requirements

• Strong analytical and problem-solving skills.

• Excellent communication and stakeholder management abilities.

• Ability to work cross-functionally with Sales, marketing, finance, and supply chain teams

• Comfortable with tools like Excel, PowerPoint, and internal business planning systems

Skills

Strategic Thinking – Ability to develop and execute sales and channel strategies. Sales & Promotion Planning – Experience in managing promotions, budgets, and analyzing their effectiveness. Retail Execution – Skills in in-store marketing, product visibility, and activation planning. Data Analysis – Ability to interpret shopper insights, sales data, and competitor trends. Collaboration & Communication – Strong teamwork across departments and clear communication with stakeholders. Project & Launch Management – Coordinating product launches and managing stock pipelines. Technical Proficiency – Comfortable using Excel, PowerPoint, and data tools like Nielsen or Kantar.

Leadership

You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better

Critical SOL (Standards of Leadership) Behaviors

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.

• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.

• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.

• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.

• AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Work Location: Office Based Role

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.