Ice Cream People Partner – Thailand, Cambodia, Laos

Job Title: Ice Cream People Partner - Thailand and Cambodia & Laos

Location: Bangkok, Thailand

COMPANY OVERVIEW:  
Life tastes better with Ice Cream 

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion.  

MAIN JOB PURPOSE

Are you driven to make employee experiences at Unilever as simple and delightful as it can be? Do you want to support people so they can be their best? 

As HR People Partner you will play a key role in delivering a great employee and line manager experience by being the primary contact for a dedicated group of Line Managers and Employees. You provide advice, guidance and support on employment matters and individual situations and manage the necessary processing to implement changes. You are involved in HR activities spanning the whole employee life cycle, such as on-boarding, (international) moves, pay, leave of absence, illness cases, performance questions etc.  

You love connecting with people, have good expertise and knowledge of (HR) policies, labor law and processes and are therefore able to provide (proactive) advice on all day-to-day HR activities. You are always driven to deliver a great experience, look for opportunities how to structurally improve experiences with an eye for people and processes, and can leverage a network of HR experts behind the scenes.  

JOB SUMMARY

 You deliver a great employee and line manager experience everyday by: 

• Enabling line managers to be great leaders everyday by partnering with them and providing them with excellent guidance on individual matters.

• Acting as single point of contact for employee challenges, developing close relationship with employees and line managers. You make their life’s simpler and more effective.

• Creating a great employee experience in the Ice Cream transition to a standalone entity. 

• Finding the right approach for specific questions using our policies, available expertise, knowledge of laws and systems, social skills as well as your common sense. 

• Knowing the employees and ensuring they know you. This allows you to be available for ad-hoc requests but also to address issues early on. 

• Provide advice on the design and implementation of HR policies in line with employment law. Ensuring that employee policies, practices, and programs are consistently applied across the business.

• Owning and leveraging (personnel) technologies to deliver a great employee experience and jointly developing and implementing new solutions. 

• Possessing expertise in employee data. Managing a variety of employee transactions end – to -end and leveraging a network of experts behind the scenes to provide the right solution first time. 

• Being involved in the broader HR strategy by supporting in workshops, HR (organizational) changes, health, wellbeing & development activities for employees, enabling them to thrive. 

WHAT ARE WE LOOKING FOR IN THIS ROLE?

This job is a great opportunity for you when you: 

• Have solid experience (minimal 3 years) in advising and coaching line managers and/or employees on HR related matters (e.g. performance issues, job evaluations, conflict situations and questions on leave, pay, promotion) 

• Are not afraid to push back when needed but driven to deliver an excellent end – to – end employee/line manager experience. 

• Have proficient and broad understanding of policies, labor law and able to navigate (complex) processes and systems. 

• Understand the bigger picture but have an eye for detail. 

• Fire up when there is a challenge and remain your cool when there are multiple priorities or peaks in workload.  

• Are pragmatic but thorough in doing your work and finding the best approach for every situation and spot opportunities for improvement.  

• Able to work independently whilst also enjoying collaborating with your colleagues. Love to be part of great team of HR professionals.  

• Love to work with (new) technology, are interested in HR trends and developments and strive for continuous process improvement.  

• Like to work in a dynamic, complex, international, and ever-changing environment  

• Good language proficiency in Thai & English. 

KEY INTERFACES

• Line Managers and Employees 

• (Expertise) Data Specialists and People Operations 

• HR Business Partners and Talent Partners  

• Expertise teams (e.g. Reward, Industrial Relations / Employee Relations, illness case management, Payroll, Global Mobility) 

• HR colleagues around the world 

Unilever es una organización comprometida con la equidad, la inclusión y la diversidad para impulsar los resultados de nuestro negocio y crear un futuro mejor, cada día, para nuestros diversos empleados, consumidores globales, socios y comunidades. Creemos que una fuerza laboral diversa nos permite igualar nuestras ambiciones de crecimiento e impulsar la inclusión en todo el negocio. ¡En Unilever estamos interesados en que cada individuo traiga su 'Whole Self' al trabajo y esto te incluye a ti! Por lo tanto, si necesita algún requisito de soporte o acceso, le recomendamos que nos avise en el momento de su solicitud para que podamos apoyarle a través de su viaje de reclutamiento.