Ice Cream Assistant HR Generalist (Night Shift)

Assistant PEL – Night Operations

The Assistant People Experience Lead will be the key HR contact and the face of the HR department for the hourly employees at our Covington Unilever Ice Cream factory. In addition to directly supporting our employees, you are the liaison between our Line Managers and our third-party HR support, acting as the first point of contact for all employee relations and general HR inquiries such as: employee relations concerns and resolution; serving as the subject matter expert in key HR processes; overseeing the execution of HR transactions; providing value added analysis and reporting; as well as other HR projects and initiatives. It is critical to maintain a balance between providing customer service/advocacy for employees and administering company policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(NOTE: The duties listed below are normal for this job. Incumbents are cross-trained and may perform any combination of the following duties/responsibilities. These duties are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.)
• Coach and counsel employees, front line leaders and managers on employee relation matters.
• Act as the first point of contact for employee relations inquiries, determining proper channel for resolution, interpreting policy, and advocating for employees.
• Manage the reasonable accommodation process to be aligned with federal and state laws.
• Participate in nightly PLT meeting and support Night Superintendent.
• Must be able to effectively manage conflict while creating an inclusive work environment.
• Partner with recruitment for hourly openings and manage end to end with onboarding of new Employees specifically during off-shift.
• Manage escalation of HR support issues through to resolution while maintaining effective communication with all affected stakeholders.
• Conduct investigations including write-ups, legal conversations, and counseling
• Demonstrate awareness of, utilize, and keep up to date on available Unilever resources to deliver business objectives
• Maintain, coordinate, monitor and report HR trends and issues within scope of work
• Conducts periodic audits of hourly & salaried job descriptions.
• As directed, may compile data and prepare reports/statistical analyses for one or more functional areas (i.e., seniority rosters, management plans, safety reports, EEO).
• Meets with employees on an individual or group basis to promote understanding of policies and procedures, the pay and benefits programs, and use of the Complaint Resolution procedure. Encourages problem resolution through the chain of command.
• Monitors documents used to evaluate, correct and enhance job performance and other workplace behaviors in order to assure overall fairness and consistency. Reports findings to the Human Resources Manager.
• Serves as in-house coordinator for the CONCERN: EAP program. Promotes utilization of EAP and works with management to assist employees following treatment for chemical dependency in order to maintain sobriety and prevent relapse after an employee returns to work.
• Coordinates the Job Posting procedure for all hourly vacancies and provides assistance to department management during the selection process to ensure consistent application of the policy.
• Handles termination process, end to end including necessary documentation input and send out.
• Conduct exit interviews with employees leaving the Company. Providing them with pertinent and accurate information, notifying necessary health/insurance providers, and distribute the exit interview.
• Maintains records of insurance coverage, pension plan, benefits (STD, LTD, FMLA, and COBRA), and personnel transactions such as hires, promotions, transfers, performance reviews, unemployment claims, and terminations.
• Administers/Facilitates benefit plans (Medical, Dental, Life, Short Term Disability, Long Term Disability, Employee Assistance Plan)
• Assists all employee engagement programs during off shift such as Booster Club, Health & Wellbeing, etc
• Assist in roll out of HR incentives and events during off shift, works collaboratively with the HR team for seamless roll outs
• Lead annual events such as Univoice (employee survey), Open Enrollment, and Company Picnic.
• Perform other duties as assigned

Qualification Requirements:
• Bachelor’s Degree, preferably in Human Resources, or related field
• Must have solid experience in HR operations with a minimum of two years, preferably in a
manufacturing environment
• Demonstrated ability to maintain strict confidentiality with employee information
• Very strong communication skills, both verbal and written, with the ability to influence others
• Comfortable with ambiguity and non-stop problem solving, building, and actioning
• Self-starter, forward thinking planner with strong attention to detail
• Experience navigating and using an HRIS system, such as Workday or similar
• Strategic problem solver and opportunity seeker who is always striving to make things better for the factory/organization to drive performance, retention, and employee sentiment
• Natural curiosity and grit – love a challenge and will not give up when things get hard
• Genuinely enjoy collaboration and are invested in individual and team success
• Ability and willingness to work off shifts as needed and have stable schedule that provides support for off-shift employees
• Ability to work both independently, with minimal supervision, and collaboratively as part of a team goals is required
• Strong interpersonal skills with the ability to interact with all levels of internal and external contacts is required

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
LANGUAGE SKILLS:
Requires the ability to read and comprehend a variety of simple informational documentation, directions, instructions, methods and procedures, short correspondence, and memos. Requires the ability to write simple reports and correspondence with proper format, punctuation, spelling and grammar. Requires the ability to effectively present information in one-on-one and small group setting to team members, customers, and other employees of the organization, using correct English and a well-modulated voice.

NUMERICAL APTITUDE:
Requires the ability to add and subtract totals, multiply and divide in all units of measure (English and Metric), using whole numbers, common fractions, and decimals. Must be able to determine percentages and determine time and weight. Must be able to use an electronic calculator.

FORM/SPATIAL APTITUDE:
Requires the ability to inspect items for proper length, width, textures, odor, taste, color, and shape.

REASONING ABILITY:
Requires the ability to apply common-sense understanding to carry out detailed written or oral instructions. Must be able to deal with problems involving a few concrete variables in standardized situations.

MANUAL DEXTERITY:
Requires the ability to handle a variety of items, equipment, control knobs, switches, etc. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. There are occasional requirements to use hands to finger, handle or feel objects, tools and controls and reach with hands and arms. Must have average levels of eye/hand/foot coordination.

PHYSICAL DEMANDS:
Must be physically able to climb on ladders and portable stairways. Must be physically able to use wrenches and other tools in performing minor maintenance functions. Constant standing and/or walking on concrete floors are required. Must be able to use body members to work, move, lift, slide, push or carry heavy objects or materials. Must be able to lift up to 50 pounds. Physical demand requirements are at levels of those for active work.

PHYSICAL COMMUNICATION:
Must have the ability to talk (expressing and/or exchanging ideas by means of spoken words) and/or hear (perceiving sounds of nature by ear.) Specific visual abilities required by this job include close vision, distance vision, peripheral vision and color vision.

WORK ENVIRONMENT:
Work is performed throughout the facility. Potential hazards include proximity of moving machinery, chemical exposure, noise, or heavy lifting. The position may require an individual to stand, stoop, move equipment; bend, reach, or lift for prolonged periods of time. PPE includes safety glasses, hearing protection and sanitary footwear.

Pay: The pay range for this position is $69,000 to $104,000. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability. 

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination isIllegal and Pay Transparency Non discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.