Customer Executive - dCom H&B

If you're looking for a great team and a challenging, innovative, fun and energetic work environment, you are at the right place. We believe that the passion of our employees is our strength, and this is what drives us towards outstanding performance.
We aim to provide people the world over with products that are good for them and good for others. Our vision is to develop new ways of doing business with the aim of doubling the size of our company while reducing our environmental impact.
Our brands are trusted everywhere and, by listening to the people who buy them, we've grown into one of the world's most successful consumer goods companies. In fact, 160 million times a day, someone somewhere chooses a Unilever product.
We are looking for an  D-Commerce Account Executive to work with our Customer Development team in our Health & Beauty Channel.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE:

• Create growth strategies and operational plans for H&B customers (Gratis, Watsons, Rossmann, Eveshop, Cosmetica)
• Identify opportunities to help our key customers grow their eCommerce businesses by leveraging our portfolio, our insights into the shopper path to purchase and our eCommerce learnings and best practices across other customers and markets,
• Work with Shopper Marketing and Digital Squad teams on fully integrated customer plans to capture share of the evolving shopper,
• Own customer relationships with all key digital/eCommerce contacts and meet on regular basis to devise and execute customer plans for digitally originated sales,
• Identify and evaluate content, in-stock, assortment and other opportunities and analyze digital sales data and dashboard,
• Deliver eCommerce Turnover, Market Share and Penetration goals by establishing eCommerce fundamentals, prioritizing opportunities for quick growth,
• Apply key eCommerce best practices around content, traffic, conversion in conjunction with core CD practices such as holistic customer investment management, forecasting, promotions, and analytics,
• Close collaboration with Marketing teams to respond market expectations on time efficiently.

Key Requirements

• 2+ years of CD experience
• Being eager to work closely with multinational teams and also with top management,
• Demonstrated skills and capabilities in analytical thinking & complex problem solving,
• Strong communication and negotiation skills,
• Multi-stakeholder management capability,
• Enthusiasm for making Unilever pioneer supplier in digital, knowledge-based world
• Excellent written and spoken Turkish & English is a must.

• Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors
• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

ARE YOU INTERESTED?

Please apply via this portal as e-mail applications will not be processed. By applying to this role, you are confirming that you have informed your Line Manager and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.   

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact your Talent Partner at .