Title: Key Account ManagerSocial Sector
Function: Customer Development
Reports to: Country Sales Lead
Location: Finland
Scope: Local
Work Level: 1E
Unilever is passionate about growing its customers business, leveraging consumer insight, customer understanding with a culinary focus that inspires our customers business.
This role is a unique chance to be part of a step change in our profitable growth by creating tangible, sustainable demand for our products from targeted foodservicecustomers
Job Purpose
The purpose of this role is to identify, prospect and win new local operators and customers, while retaining and winning new business with current customers. The main aim for the role is to help our customers grow. Thus, delivering sustainable profitable growthto Unilever.
We are now looking for a Key Account Manager for Unilever Food Solutionto grow our social sector business. This role is an ideal opportunity for someone who has proven success in a customer / business development role and is looking to make the next step towards national account management withpreferable experience from social sectorWe are a team of passionate professionals with great deal of experience and strong collaboration skills.
Main Responsibilities
As a Key Account Manager (KAM) you will behunting new customer’s and opportunities to manageconsistent growth in our social sector customers by understanding their individual development needs and being able to serve them with our solutions. You will play a key role in building long-term plans with our customers, developing networks, organizing different training courses,workshopsand much more.
Your customers are in every part of Finland – ideally youare located inSouthern Finland with a mindset of traveling.You will manage all incoming tenders and work closely with our test kitchen to develop needed solutions for the key customers
Searchingand Followingup Sales leads to win new customers
Create, plan, and execute tailored growth initiatives in existing customers
Identify, develop, and manage multiple stakeholders across all customers.
Identify relevant prospects, open direct dialogue, and initiate growth activities.
Develop robust relationships with relevant contacts
Preparing Public Contracts
Identify timing of tenders via Tender Calendar
Receipt of tender notices via Municipalities or Internet analysis, requesting specifications
Matching specifications needs to UFS products
Preparing public tender offerings and documentation
Manage pricing files including rebates
Managing contract agreement structure
Managing Tenders
Follow up on Won/Lost contracts to track results
Monitor and analyze tender results, both won and lost and capture insights for future tenders
Communicateandsupportwholesalers in the tender process
Build and maintain good relations with wholesalers and be the first point of contact to wholesale tender groups in all tender related questions
Inform wholesalers of assortment changes, and keep assortment lists updated in the contracts
Analyze and closely monitor market competition
About You
As a KAM, youalready haveproven your skills and have some 3 years’ experienceinthe food service market with knowledge of the social sector, and you know how to build relationships and gain growth. We don´t need you to be a chef but you must havegood experienceand understanding fromsocial sector cooking methods and process development.You are a proactive problem-solver, driven by a passion for continuous development.Your clear and concise thinking enables you to prioritize effectively and lead yourself with autonomy.Youhavestrongcommercialskills and an analytical mindset to support data-driven decision-making.additionally,Youhave decentunderstanding of the digital sales environment and e-commerce. You recognize the importance of social media and actively contribute to sharing our updates across various platforms.
KPI’s:
Turnover growth
New Reached and won customers
Top Product growth in customers
Increase penetration in current customers
Increase reach inmunicipalities across Finland
KEY SKILLS&CRITICAL SUCCESS FACTORS(INCL. LANGUAGE)
Business Acumen
Self-Motivated, self-starter
Team Player
Digital skills, particularly in MS Office suite.
Excellent listening and communication skills
Finnish & English speaker
Chef and culinary skills or HoReCa experience an advantage
Previous sales experience an advantage
Previous experience from Tenders an advantage
Numeracy and Accuracy
Analytical skills
Resilience and tenacity to deliver.
SUCCESSFUL ROLE BEHAVIOURS - Based on Unilever Standard of Leadership
Personal Mastery
Purpose & Service
Agility
Business Acumen
Passion for High performance
APPLY NOW
We only accept applications submitted via our application portal, applications sent via email will not be valid. Please attach your updated CV and Talent Card.
For any questions about the role, please contact niklas.idstrom@unilever.com
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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