DComm Supply Chain Specialist

Job Title: DComm Supply Chain Specialist

Location: Kingston

JOB PURPOSE

This role is an exciting opportunity to join the UK & Ireland (UK&I) Incubator Hub and be a leader in developing the new Digital Commerce (D-Comm) Operations whilst ensuring excellent execution of the new digital-sales operations. Together with another colleague, you will be a responsible for end-to-end supply chain operations within the D-Comm Retail Operations Unit. You will work with logistics, fulfilment centre and agency partners, as well as the core Unilever operations in supply chain, finance and IT, to launch new routes to market and to bring new formats, new brands and new portfolios to our online consumers.

RESPONSIBILITIES

• The operations of the D-Comm fulfilment centre, including monitoring performance to service level agreements, problem-solving and issue-investigation

• Represent the supply chain D-Comm operations in BU’s D-Comm innovation project team(s)Act as the procurement lead for the D-Comm operations Retail Business Unit, including leading tender processes, negotiations and contracting for new suppliers

• Leading negotiations for contract extensions or terminations as appropriate

• Be Supply Chain business partner to D-Comm BU operations and Sales teams

• Responsible for setting up new channel capabilities (e.g. web shops, social commerce and marketplace stores)

• Responsible to ensure customer service/customer experience & logistics fulfilment on E-comm platforms are delivered in accordance with commercial expectation

ALL ABOUT YOU

• Supply Chain Planning, Customer Service, Logistics and/or Procurement background, with practical product and process knowledge.

• Deep understanding of DTC/B2C e-comm model requirements on the UK market

• Keen to operate and learn across the End-to-End Supply Chain as well as get to grips with Finance and Accounting controls and practices.

• Experience of working, developing new relationships and contracting with partner companies (suppliers or customers).

• Understand product and operational quality and safety.

• Understanding of SC & finance operational/ERP systems (e.g. NetSuite or SAP)

• Desirable - Experience with Amazon 2P, Tiktok Shop & brand.com design (Shopify preferred)

• Able to demonstrate good project management skills.

• Team-player who has experience working with multi-functional teams. You can hold others accountable, whilst not being afraid to roll-up your own sleeves and getting stuff done yourself.

• Not afraid of operating in ambiguity and have an agile mindset towards changing priorities and wants to learn.

• Can develop process, procedure, and ways of working as you go (you don’t need to know every step of the route in order to begin the journey)

• Excellent written and verbal communication skills in English.

• Prepared to challenge the status-quo and bring an entrepreneurial mindset to try things in a different way. Where they succeed you replicate and roll-out. Where they fail you can walk-away with some learnings.

Location

In September 2020, Unilever announced the intention to build a new sustainable campus site in Kingston, London to house the employees who currently work in 100 Victoria Embankment in Blackfriars, Lever House in Kingston, Unilever House in Leatherhead and Graze in Richmond. We are creating our own Unilever sustainable, agile work environment, purposefully bringing us together in our own Unilever ecosystem. The campus is due to be completed in early 2025 and will consist of two interconnected buildings, as well as landscaped surrounding areas.

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, free gym, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. 

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, click here: Equity, Diversity & Inclusion

Recruitment Fraud

Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs.  These types of attacks are becoming more common as more people are looking for employment in the economic climate.

How is Unilever tackling this?

Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down.

What can I do?

If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat. 

Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!