Supply Planning Manager for Ice Cream

JOB TITLE: Supply Planning Manager for Ice Cream Business
LOCATION: Malaysia

WHO YOU ARE AND WHAT YOU'LL DO:

The main objective of the role is to lead the supply planning for the assigned business unit. The role manages and ensures service level delivery, business waste reduction, inventory optimization, and innovation planning.

The role is expected to partner with the Business Unit (BU) and the Customer Development Teams to build an integrated forecast through the S&OP process and deliver the BU JTBD (job-to-be-done).

Lastly, the role is expected to drive cross-functional collation not only within Customer Operations but across other supply chain and business functions, as well, to drive end-to-end efficiency and operational excellence.

KEY RESPONSIBILITIES:

Operational Supply Planning ​

• Liaising regularly with sourcing units to review supply plans against customer forecasts and orders. 

• Consolidating supply plans from all sourcing units and sharing the same with the customer service teams. 

• Attending regular Regional Category Demand and Supply Reconciliation or Rough-Cut Capacity Planning meetings and identifying short-term capacity constraints, highlighting these to the business and providing contingency plans. 

• Preparing the loss-tree analysis for all the non-supplied orders. 

• Reviewing KPIs with the sourcing units at the end of each planning cycle. 

• Monitoring and leading the offshore supply planning operations. 

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Inventory Planning

• Defining the planning strategies at a “customer-sourcing unit-SKU” level based on forecast and replenishment strategy (make-to-order vs. make-to-forecast). 

• Defining stock-holding principles for the make-to-forecast Stock Keeping Units (SKUs). 

• Defining stock replenishment guidelines and ordering frequency based on different planning cycles for each sourcing unit. 

• Monitoring days-on-hand against target and identifying improvement opportunities. 

• Managing slow-moving and obsolete stocks (SLOB) by highlighting slow and non-moving stocks to the business to generate appropriate actions.
  

Sourcing Network Optimization

• Sign off the Unilever sourcing strategy with the supply chain team / Long-term capacity planning. 

• Work closely with BU Supply Chain and LTCP teams in unlocking capacity and optimizing sourcing strategies.
  

Capacity Interlocking to support business growth

• Interlocking of up to 24-month capacity (medium-term) with the sourcing units and cluster product group Supply Chain based on forecast agreed in the Sales & Operations Planning (S&OP) meeting. 

• Interlock 2-5 years capacity (long-term) with the SC team. 

• Identify Unilever-driven CapEx requirements based on discussions with Supply Chain team and share these to the business and finance teams for appropriate evaluation and underwriting. 
  

Systems and Capabilities

• Rolling out key IT systems like Anaplan to help in demand and Kinaxis for supply planning activities.

• Working with IT business partners to drive automation in the areas of demand and supply communication between different IT landscapes. 

• Centralizing plan capability.
  

Performance Management

• Driving accountability and process improvement based on key performance metrics such as Forecast Error and Bias and Demand Hygiene. 

TEAM STRUCTURE:

• Reporting to: BUs Planning Lead

• Direct reports: Demand and Supply Planners

• Indirect reports: Supply Planners
  

KEY STAKEHOLDERS:

Internal:

• Other members of the Customer Development Leadership Team

• Regional BU Teams

• Customer Strategy and Planning team

• Customer Development Operations team

• Supply Chain & Finance business partners

• Sourcing Units
  

External:

• Distributor partners

• Modern Trade (MT) customers (Local MT, Petromart, Convenient)

• Collaborative Manufacturers (CM)

TRAVEL:

The role is based in Malaysia. Singapore will be managed remotely.

ESSENTIAL EXPERIENCE / SKILL / KNOWLEDGE:

• Business experience in demand and supply chain planning, preferably within the FMCG industry

• Knowledgeable in S&OP process

• Strong business-partnering and proven track record is a must

• Proven people management capabilities.
  

DESIRABLE EXPERIENCE / SKILL / KNOWLEDGE:

• Demand forecasting and Supply Planning

• Innovation / New Product Development Project Management

• Inventory Optimization

• Process improvement experience

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