Unilever is currently hiring forAssistant Customer Strategy and Planning Manager, Foods
Function: Customer Development
Reports to: CSP Lead, Nigeria
Scope: Local
Location: Lagos, Nigeria
Terms & Conditions: Full-time; Permanent
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
CATEGORY/FUNCTION INTRODUCTION
Customer Development (CD) is what we call our Sales organization at Unilever. Customer Development works closely with our customers to pioneer new products, build categories, and best deploy best-in-class retail and shopper capabilities.
JOB PURPOSE
Assistant CSP Manager is responsible for driving trade marketing efficiency and effectiveness while continually looking for growth opportunities of the category and channels they are in charge. This role is ideal for someone passionate about shopper marketing, data-driven decision-making, and cross-functional collaboration. If you are passionate about delivering objective, shopper focused plans to consumers then this role is just for you.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
1. Channel & Category Development
- Translate customer & shopper insights into business building opportunities within specific customers/channels.
- Build customers/channels specific trade plans to align with total trade category plan and deliver category & brand objectives.
2. Innovation & Project Coordination
- Coordinate customer input during innovation funnel stages.
- Trade launch planning and execution, ensuring alignment with customer needs.
3. Sales & Operations Planning (S&OP)
- Provide input and assist in preparing CD data for monthly and quarterly S&OP cycles.
- Consolidate insights from field teams and CMI to support demand forecasting.
4. Net Revenue Management (NRM)
- Assist in tracking trade investments and promotional effectiveness.
- Support analysis of pack and SKU mix to optimize profitability.
5. Customer & Shopper Execution
- Implement channel and shopper blueprints and strategies across traditional, modern, and digital channels.
- Monitor execution of 6Ps (Product, Price, Place, Promotion, People, and Performance) in channels
WHAT YOU WILL NEED TO SUCCEED
Experiences & Qualifications
- 2–4 years of experience in Sales, Trade Marketing, or Category Management.
- Strong analytical and digital skills.
- Basic understanding of shopper marketing and CATMAN principles.
Skills
Experience with project coordination or innovation management.
Exposure to S&OP or demand planning processes.
Deep understanding of working with external partners and collaborating to provide solutions.
Analytical mindset: Comfortable with Excel (PivotTables, VLOOKUP).
Detail-oriented: Manages multiple deadlines in a fast-paced environment.
Agility: Thrives amid frequent strategy pivots.
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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