Assistant Area Sales & Customer Manager

Job Title: Assistant Area Sales and Customer Manager

Function: Customer Development - Sales

Work Location: Mumbai Regional Office

Work Level: 1D

ABOUT ICE CREAM: Life Tastes Better with Ice Cream

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of €8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products. 

Job Overview:

This role is in tandem with other functions viz. CM, CD-Ops, CD - Finance, CD-Supply Chain. The role assists the RSM in handling the account portfolio. The right candidate for this role needs to be good at customer relations and maintaining a great & positive working equation with the counterparts. The role requires to be process oriented, high discipline with timelines and a very strong business understanding.

• Driving the right mix and activation with the customer through effectively planning the promotions and investments along with the RSM  is needed for the role to drive the business in the right direction.
• Ensuring that operations are aligned and smooth will be your responsibility so that the business grows on the back of strong supply chain.
• Maintaining stock levels, ensuring good supply fills to customer and firefighting concerns will be key actionable amongst others.
• Responsible for forecasting the business and planning for stock supplies.
• Constant interaction with customers to understand their business plans and hence creating an estimate to ensure continuity in supplies is a pivotal activity in this role Scope of work.
• The AASCM job by nature requires him/her to have an entrepreneurial outlook because they need to work with unstable customer and set ‘Ways-of-working’ on the go. They are required to come up with innovative activation solutions and should be aware of global future retail trends.
• Managing the accounting and claim settlements with the customer to ensure clean accounting.
• Must have a bend towards being data centric and ensuring that the business is driven by data and insights.

QUALIFICATION

• MBA/PGDM degree in Sales/ Marketing with min 3-4 yrs of relevant experience • Strong in inter- personality and outgoing.
• Should be target oriented and determined selling skills is required
• Willingness to travel
• Explore new opportunities /business areas for growth

Core aspects underpinning all skills: Creativity, Empathy, Obsession with brands & consumers, Sense of Aesthetics, Analytical Thinking & Rigour.