Customer Service Executive

We are looking for a Customer Service Executive to join our team. Based in Mumbai, you will be responsible for assisting us in various administrative tasks. Your typical day will involve answering phone calls, responding to emails, scheduling appointments, making travel arrangements, and preparing presentations. You will also have the opportunity to work on special projects as assigned by the management. This role requires attention to detail, excellent communication skills, and the ability to multitask. If you are interested in gaining hands-on experience in administration and supporting senior executives, we encourage you to apply.

Job Responsibilities

• Answering queries & providing information over email/phone
• Scheduling meetings, interviews, etc., based on availability of officials
• Preparation of minutes of meetings held
• Making travel arrangements for executives including visa application, ticket booking, etc.
• Organizing events like conferences, seminars, etc.
• Maintaining databases & records
• Assisting in organizing files, documents, etc.
• Conducting research as required
• Creating presentations using MS PowerPoint or other tools
• Compiling data and preparing reports as required

Job Qualifications

• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (MS Word, Excel, PowerPoint)
• Strong organizational abilities
• Ability to handle multiple tasks simultaneously
• Good time management skills
• Detail oriented
• A high level of professionalism and confidentiality
• Self-motivated with a positive attitude
• Ability to interact effectively with all levels within the organization