Product Masterdata Specialist

Unilever is currently hiring for the Product Masterdata Specialist

Function: European Product Data Specialist – End-to-end Data

About Unilever

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

About Customer Operations Europe

The Customer Operations team consist of various roles and teams that make Excellent Execution a success. The Customer Operations teams focus on less time spent on ‘Running the Business’ to reinvest in ‘Growing the Business’ whilst improving Customer and Employee Satisfaction. Operations brings Sales, Supply Chain and Marketing within Unilever together in realizing excellent execution. The 4 principles driving Customer Operations are: end 2 end ownership, maximized automation, one version of the truth and continuous improvement. Team members within Customer Operations embrace the vision and their daily work practice reflects the 4 principles of Operations. Operations effectively works in a cross-country setting, embracing cultural diversity and working in virtual teams.

Competencies key to make Customer Operations a success, are:

• Practical creativity

• Enterprising behavior

• Ability to learn

Job summary

As a Product Data Specialist in Customer Operations Europe, you will play a pivotal role in developing end-to-end European product data management (EPDM). EPDM ensures the accuracy, consistency, and integrity of product data across our portfolio. You will collaborate with cross-functional teams, including marketing, supply chain, R&D, and IT, to manage and optimize product data information systems. Your responsibilities will include maintaining product data, overseeing data entry processes, and implementing data governance standards to ensure end-to-end product data management.

Within the EPDM team, there are three areas of expertise among the European Product Data Specialists:

• Material data specialist

• End-to-end data specialist

• Data flow specialist

During your time as a Product Masterdata Specialist, you will have the opportunity to alternate between the different expertise groups.

The end-to-end specialist manages the full data flow from source to customers/consumers. The key principle within EPDM is that product data is generated by the responsible teams and is available in the data source. The flow from source to recipient is the responsibility of the EPDM team. The end-to-end specialist ensure the data integrity, and the on-time/in-full availability of product data at the customers:

• Data integrity

  • The accuracy, completeness, and consistency of product data throughout the data flow from source to recipient

• Data governance

  • Ensuring on-time and in-full data from responsible data (source) owners

• KPI performance

  • Deliver on target performance on the EPDM KPI’s

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Data Accuracy and Quality: Ensure all product data is accurate, complete, and up-to-date.

• Data Integration and Synchronization: Integrate product data across various systems and ensure synchronization with global data standards like GS1 GDSN, or other product data interfaces.

• Product Information Management (PIM): Manage a centralized system for storing and distributing product information to various stakeholders.

• Regulatory Compliance: Ensure product data complies with local and international regulations.

• Data Governance: Establish and maintain data governance policies to ensure data integrity and availability.

• Continuous Improvement: Identify opportunities for improving data management processes and implement best practices to enhance efficiency and accuracy.

• Process Improvement: Identifying and implementing best practices for data management.

• Master Data Management (MDM): Overseeing master data creation and maintenance.

• Data Standardization: Ensuring adherence to data standards.

• Data Cleansing: Regularly auditing and cleaning data.

• Innovation Tracking: Monitoring innovations in data management.

• Attention to Detail: Ensuring data accuracy and quality.

• Product Information Management (PIM): Managing centralized product information systems.

• Data Governance: Establishing and maintaining data governance policies.

• Cross-Functional Collaboration: Working with various departments to meet data needs.

• Stakeholder Management: Persuading teams to adopt process standards.

• Change Management: Leading process change initiatives.

• Continuous Improvement: Constantly enhancing processes.

Skills

• Data Integration Skills: Integrating and synchronizing data across systems.

• Analytical Ability: Analysing process optimization patterns.

• Communication skills: Effectively conveying process requirements.

• Proficiency in English.

LEADERSHIP: 

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

WHAT WE OFFER

• Annual bonus

• Hybrid work and flexibility (2 days per week in the office)

• Attractive benefits package including private medical care (Medicover); retirement package, private life insurance (Unum), sport package (Benefits System), 2 additional days of vacation;

• Unilever shop for employees; access to the learning platform; access to Legimi; psychological support via EAP platform, and many more!

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.