Customer Service Intern

Job Title: Customer service Intern - LAOS

Function: Customer service

Level: Intern

Duration: 6-12 months

This role supports Laos customer service department for document preparation and confirming the accuracy of data in financial documents before submitting to related team/ organization. However, all the data accuracy will be assessed by Assistant Customer Service & Inbound Manager.

Key Responsibilities and Activities

• Verify the accuracy of the data presented in all shipping invoices including cost of two transporters and submit to internal team weekly.
• Ensure accuracy of data on all UTT invoice including cost to submit to internal team weekly.
• Monitor and examine all information of custom documents of two transporters and share to internal team weekly.
• Conduct a review of the fuel adjustment invoice to ensure its accuracy after approval from assistant customer service manager.
• Provide supporting documents as required from stakeholders or to support audit.
• Generate tracking report in excel for the document submission.
• Verify and ensure all support document is accuracy as per request.

Qualification Required

• Currently enrolled in Logistics, Supply chain management, Business Administration program or related field.
• Proficiency in Microsoft Office
• Basic understanding of logistics
• High attention to details and organizational skills
• Willingness to learn and adapt in fast-paced environment.
• Proficiency in English

Please submit your CV to Recruitment.Laos@Unilever.com

Unilever es una organización comprometida con la equidad, la inclusión y la diversidad para impulsar los resultados de nuestro negocio y crear un futuro mejor, cada día, para nuestros diversos empleados, consumidores globales, socios y comunidades. Creemos que una fuerza laboral diversa nos permite igualar nuestras ambiciones de crecimiento e impulsar la inclusión en todo el negocio. ¡En Unilever estamos interesados en que cada individuo traiga su 'Whole Self' al trabajo y esto te incluye a ti! Por lo tanto, si necesita algún requisito de soporte o acceso, le recomendamos que nos avise en el momento de su solicitud para que podamos apoyarle a través de su viaje de reclutamiento.