Customer Service Intern

Job Title: Customer service Intern - LAOS

Function: Customer service

Level: Intern

Duration: 6 months

Main Job Purpose

Customer service intern reports to Assistant Customer Service & Inbound Manager.

This role supports Laos customer service department for document preparation and confirming the accuracy of data in financial documents before submitting to related team/ organization. However, all the data accuracy will be assessed by Assistant Customer Service & Inbound Manager.

Key Responsibilities and Activities

Key Activities

• Verify the accuracy of the data presented in all shipping invoices including cost of two transporters and submit to internal team weekly.
• Ensure accuracy of data on all UTT invoice including cost to submit to internal team weekly.
• Monitor and examine all information of custom documents of two transporters and share to internal team weekly.
• Conduct a review of the fuel adjustment invoice to ensure its accuracy after approval from assistant customer service manager.
• Provide supporting documents as required from stakeholders or to support audit.
• Generate tracking report in excel for the document submission.
• Verify and ensure all support document is accuracy as per request.

Qualification Required

• Currently enrolled in Logistics, Supply chain management, Business Administration program or related field.
• Proficiency in Microsoft Office
• Basic understanding of logistics
• High attention to details and organizational skills
• Willingness to learn and adapt in fast-paced environment.
• Proficiency in English

How to Apply:

The Interested candidates are invited to apply online and submit your updated resume to Unilever Careers Site or via email Recruitment.Laos@unilever.com .

Your application will be reviewed against our requirements and only shortlisted candidates will be contacted.

If you have any questions about your application, please kindly contact our HR team via Recruitment.Laos@unilever.com

Unilever es una organización comprometida con la equidad, la inclusión y la diversidad para impulsar los resultados de nuestro negocio y crear un futuro mejor, cada día, para nuestros diversos empleados, consumidores globales, socios y comunidades. Creemos que una fuerza laboral diversa nos permite igualar nuestras ambiciones de crecimiento e impulsar la inclusión en todo el negocio. ¡En Unilever estamos interesados en que cada individuo traiga su 'Whole Self' al trabajo y esto te incluye a ti! Por lo tanto, si necesita algún requisito de soporte o acceso, le recomendamos que nos avise en el momento de su solicitud para que podamos apoyarle a través de su viaje de reclutamiento.