Ice Cream First Line Manager

Job Title: Ice Cream First Line Manager

Location: Minburi Factory, Lad Krabang I.E, Thailand

ABOUT UNILEVER

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.

JOB PURPOSE

The First Line Manager is a management professional with a good technical understanding of manufacturing, general or chemical engineering or food technology. First Line Manager is expected to have proficient mechanical skills and display excellent personal qualities.

The First Line Manager provides the governance function for a cluster of semi-autonomous teams, delivering management and leadership support for performance monitoring, overtime allocation, working patterns and dispute resolution. The First Line Manager retains responsibility for the Machine Operator and Basic Operators within the semi-autonomous team.

Leading improvement projects for operational processes, First Line Manager needs a strong understanding of the end-to-end manufacturing process. This includes the chemical and electro-mechanical processes and controls. She/he can interpret technical diagnostics, identify key issues, and process risks. First Line Manager possess the leadership skills to act with speed and righteous.

She/he understands the factory’s financial situation and use their training in Unilever Manufacturing System methodologies to drive the semi-autonomous team’s work to mitigate losses and eradicate waste. She/he will lead project work to support factory initiatives. Skills for problem solving, coaching, and innovating are central to the role.

The First Line Manager provides a common standard of communication and engagement across the factory. They liaise closely with the core factory functions, including Manufacturing, HR, Quality, Engineering, and Safety to achieve this.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE:

• Technical. Effective mechanical skills (see qualifications) supported by detailed knowledge of the end-to-end manufacturing processes relevant to their operation and endorsed Good Manufacturing Practice.
• Safety. Utilize appropriate safety and environmental procedures for people, processes, materials, products, and equipment to ensure a safe working environment for the whole team. Full knowledge of hazards in the workplace.
• Environment. Reduce waste and minimize impact to health, safety, and the environment through working to eliminate waste and through the correct management of waste and hazardous materials.
• Leadership. Promote the development of a highly effective team through the establishment of a positive team climate supported by authentic leadership and clear communication.
• Facilitation and Coaching. An ability to facilitate technical improvements using continuous improvement tools. Able to coach Technical Operators and semi-autonomous teams to build team performance.
• Decision Making. Makes governance decisions for the semi-autonomous team and adjudicates on unresolved team issues. Sets the strategy for Continuous Improvement and Preventative Maintenance in her/his area guided by loss trends and direction provided by the Manufacturing Manager.
• Continuous Improvement. Apply rigorous Cost Deployment and the Zero loss concept to eliminate losses. High skill level in Continuous Improvement that is aligned closely with Unilever Manufacturing System and LEAN methodologies.
• Problem Solving. Has the ability to identify, prioritize and address problems using appropriate tools and techniques that eliminate recurrence.
• Quality. Apply core knowledge of Quality skills; Quality Measurement, Prioritization, Improvement, Assessment and Certification etc. to sustain Quality standards in the factory operation.
• Management. Able to coordinate business resources and apply risk management processes. Keen sense of prioritization and ability to influence change. Resolve conflicts where identified.
• Administration. Timely and accurate administration for a cluster of teams; shift rosters, pay, performance, training, and safety. Liaise with Sourcing Unit leads to ensure policy compliance.
• Planning and Organizing. Prepare work plans within resource constraints and review implementation to drive improvement.
• Business Awareness. Understand the business needs for change and innovation.

WHAT YOU WILL NEED TO SUCCEED:

• Bachelor’s degree in Chemical, Mechanical, Industrial Engineering or related discipline.
• Continuous Improvement competencies including: Six Sigma methodology, TPM, TQM, Lean Manufacturing.
• Experience in Operations Management as team leader.
• Strong Analytical & Systems Skill.
• Proficient in the use of Microsoft Office, including Word, Excel, Outlook, Power BI, and Project Management Skills.
• Strong Leadership, logical thinking and Influencing Skills.
• Understanding of Continuous Improvement Process.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.