Key Account Manager - Lotus's

Main Responsibilities

Customer Strategy and Business Plan 

• Develops the customer strategic business plan for his/her respective category and customers. 
• Work out a joint customer business plan for his/her respective category and customers. 
• Works in close collaboration with the Category and Channel Team for the category and channel input, and with customer marketing teams for the specific channel plan.
• Develops optimal integrated promo plan (incl. selling the plan to the customer) and manage promo investments. 
• Manages customer promo investment with the customer. 
• Seeking opportunity to increase product presence at store (Win at point of sales); Net new items/Share of basket.
• Deliver OTIF for innovation and theme.
• Plan vol. forecast and CPP budget as monthly basis.
• Provide clear objectives and deliverables for the Customer supervisor / pre-order team.
• Deliver the agreed plan, follow-up achievement of counterparts set in the agreement. 
• Consistent monthly and quarterly business reviews of Joint Business Plannings/Trade Term with customers.
• Data churning and analysis to provide accurate business requirements for business review presentations to customers. 

Negotiation 

• Closes the deal with the Customer by negotiating the trade terms, trade funding, and counterparts according to the Unilever strategy on his/her category. 
• Manages overall levels of Customer Investments for his category. 
• Monitors Customer Performance by tracking customer contribution and market share. 

Plays active ambassador role 

• Acts as active ambassador of Unilever at the customer and of the customer at Unilever. 
• Participates actively to the account managers’ meetings, looking at the best solution for the business.

Candidate Criteria

Experience & Qualification

• Bachelor’s or master’s degree in business administration, marketing or related field.
• Overall, Sales & Marketing experience with customer facing role at least 5+ years. 
• Experienced in FMCG industry is preferred.
• Strong track record of success with prior experience in Key Account Management/Modern Trade/Channel Development.
• Skilled in developing and implementing customer/channel investment strategy.
• Experienced in managing a team of direct/indirect reports and customer management is critical.
• Experience in Marketing, Trade Marketing is desirable.

Unilever es una organización comprometida con la equidad, la inclusión y la diversidad para impulsar los resultados de nuestro negocio y crear un futuro mejor, cada día, para nuestros diversos empleados, consumidores globales, socios y comunidades. Creemos que una fuerza laboral diversa nos permite igualar nuestras ambiciones de crecimiento e impulsar la inclusión en todo el negocio. ¡En Unilever estamos interesados en que cada individuo traiga su 'Whole Self' al trabajo y esto te incluye a ti! Por lo tanto, si necesita algún requisito de soporte o acceso, le recomendamos que nos avise en el momento de su solicitud para que podamos apoyarle a través de su viaje de reclutamiento.