GMS Hub Continuous Improvement & Project Delivery Manager

Join us as: GMS Hub Continuous Improvement & Project Delivery Manager

Function: Marketing Services

Job Location: To Be Agreed

Terms & Conditions: full time position

Scope: this position will be supporting select BU’s across a key geographical Americas region ngaging with key senior stakeholders both in countries and within the GBS communities.

Job Purpose:

Deliver value across all Marketing Hub delivered and connected activities by driving continuous improvement and future transformation of the performance management of day-to-day delivery at scale in collaboration with our Partners and GMS Product Owners. This role is responsible to connect with both the GMS Product Owner team and in-country operational marketing teams to drive the adoption, execution and continuous transformation of GMS Hub capabilities/enablers.​

Key Accountabilities of the role include:

• Own the execution and adoption of the GMS capabilities and enablers across the pillars within markets​

• Sequence and execute transformation initiatives with countries/BUs as governed by GMS Product Owners

• Drive continuous improvement agenda with our Partners​

Key Responsibilities:

Owns prioritization of capability adoption of capabilities & transformation roadmap across pillars within the geographies on behalf of global GMS Product Owners and in coordination with IT, Country Performance Delivery Lead, and Country Marketing team​

• Address adoption issues and outside system work-arounds​

• Work with global Product, and IT teams for any exception/change requirements​

• Benchmark usage and effectiveness relative to other sites / markets​

• Drives process-based / capability-based governance and benchmarking within geography​

• Ensure assets are maximized before any small tech or auxiliary automations are developed to support operations​

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Owns continuous improvement agenda in collaboration with partners & country​

• Drives governance to ensure right prioritization of initiatives across markets with the Partner “TIO” (Transformation & Innovation Office)

• Ensures CI agenda of partners is aligned to UL priorities, roadmap, framework​

• Cross pollinate learnings / experience from within organization into our partner operations​

• Identify Best Practices - External and Internal. Explore emerging trends and actively seek opportunities to - SIMPLIFY, ELIMINATE, CONSOLIDATE, CENTRALISE, AUTOMATE​

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Unilever SPOC for global process excellence team into the geography​

• Drives prioritization of Product execution within the geography/BUs in alignment with global Product team​

• Represents markets within geography in global process / capability discussions and community of practices​

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Drive effectiveness and consistency of operating model (governance, gatekeeping, etc).

Required Qaualifications:

• Business acumen and customer centric mindset​

• E2E function agnostic integrator (non-silo mentality)​

• Demonstrable Agile mindset and capabilities​

• Ability to drive change ​

• Holding people accountable (peers, leaders and external stakeholders) and strong personal accountability for delivery​

• Team leadership experience​

• Ability to work effectively in both independent and diverse multi-task team environments ​

• Experienced in leading/working with virtual teams and driving performance across diverse mixture of cultures. ​

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.