Unilever is currently hiring for  ​People Operations Specialist​

Function: ​People Experience​

Scope:​Local​

Location: Bosques

Terms & Conditions:​Full time​

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.  

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Join Our HR HUB Team as an HR Operations Specialist!

Your Mission will be to drive HR excellence through operational expertise, ensuring seamless hire process for temporary employees in Mexico, and be a support for the whole region.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Set the Stage for Success: Validate candidate documents, ensuring a smooth hiring process from start to finish.

• Contract Expert: Craft contracts that meet country-specific legal requirements, guaranteeing accuracy and compliance.

• Hire Process Champion: Own the initial step of the HUB hire process, ensuring data and contract correctness that sets the tone for a positive onboarding experience.

• Process Pioneer: Embody a Continuous Improvement mindset, leveraging technology to simplify and refine processes, and elevating HR operations to new heights.

Experiences & Qualifications

​​Bachelor's degree in Human Resources, Business Administration, or a related field is advantageous.

​Proven experience in customer service, PEX, HR advisory or live chat support, preferably within an HR context.

​Understanding of HR process and policy with experience working in regional or multi country operations is desirable

​Knowledge of HR processes and best practices.​

Skills

Unlock your potential in our team:

• Precision Pro: Unwavering attention to detail to ensure accuracy and precision.

• Communication Champion: Exceptional verbal and written communication skills to effectively engage stakeholders and candidates.

• Problem-Solving Pro: Strong analytical skills and a customer-centric mindset to resolve issues efficiently.

• Digital Expert: Proficiency in live chat/case management platforms and HR information systems (Workday and ServiceNow expertise a plus!).

• Multitasking Master: Ability to juggle multiple tasks and prioritize effectively in a fast-paced environment.

• Quality Guardian: Commitment to quality and adherence to defined SLAs.

• Team Player: Collaborative spirit to work seamlessly across the team.

• Tech Trailblazer: Willingness to explore and navigate new technologies.

If you're a dynamic and skilled professional looking for a new challenge, apply now!

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors

• Consumer and Customer Focus: Bringing the voice of the customer 

• Agility: Curious, courageous and adaptive to change

• Accountability and Responsibility: Passion in delivering value and impact, going above and beyond to delight 

Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.