Unilever is currently hiring for  People Operations Specialist

Reports to: People Operations Specialist

Scope: Local

Location: Bosques

Terms & Conditions: Full time

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Join Our HR HUB Team as an HR Operations Specialist!

As an HR Operations Specialist, you'll drive operational excellence and streamline employee moves (promotions, increases, job changes) across LATAM. Your mission will be to ensure seamless E2E execution and manage of the input data in Workday ending in payroll systems.

Additionally based on the data input you will be responsible for project data analysis and automation processes that could allow us to control and maintain the accuracy of the data.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Navigate Employee Transitions: Manage data input of job changes, document generation, benefits, and more.
• Data Mastery: Ensure accurate data input in Workday and verify data integrity in letters and reports.
• Operational Excellence: Embody a Continuous Improvement mindset, leveraging technology to simplify and refine processes.
• Quality Guardian: Safeguard data accuracy and integrity, ensuring error-free execution and ensuring data controls and automations that ensure correct data management.
• Process Pioneer: Embody a Continuous Improvement mindset, leveraging technology to simplify and refine processes, and elevating HR operations to new heights.

Experiences & Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field is advantageous.
• Proven experience in customer service, PEX, HR advisory or live chat support, preferably within an HR context.
• Understanding of HR process and policy with experience working in regional or multi country operations is desirable
• Knowledge of HR processes and best practices.

Skills

Unlock your potential in our team:

• Power BI and data management, Power automate, and/or apps that allow you create automate solutions.
• Detail Expert: Unwavering attention to detail to ensure accuracy and precision.
• Communication Pro: Exceptional verbal and written communication skills in Spanish and English to engage stakeholders and provide clear, concise information in real-time.
• Problem-Solving Pro: Strong analytical skills and customer-centric mindset to resolve issues efficiently.
• Tech Specialist: Proficient case management platforms, HR information systems (Workday and ServiceNow a plus!), and eager to navigate new technologies.
• Multitasking Master: Ability to juggle multiple tasks, prioritize effectively, and thrive in fast-paced environments.
• Quality Driver: Committed to delivering high-quality results, meeting defined SLAs, and driving continuous improvement.
• Team Player: Collaborative spirit to work seamlessly across various hubs/locations and drive collective success.

If you're a dynamic and skilled professional looking for a new challenge, apply now!

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • Consumer and Customer Focus: Bringing the voice of the customer
  • Agility: Curious, courageous and adaptive to change
  • Accountability and Responsibility: Passion in delivering value and impact, going above and beyond to delight

Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Unilever es una organización comprometida con la equidad, la inclusión y la diversidad para impulsar los resultados de nuestro negocio y crear un futuro mejor, cada día, para nuestros diversos empleados, consumidores globales, socios y comunidades. Creemos que una fuerza laboral diversa nos permite igualar nuestras ambiciones de crecimiento e impulsar la inclusión en todo el negocio. ¡En Unilever estamos interesados en que cada individuo traiga su 'Whole Self' al trabajo y esto te incluye a ti! Por lo tanto, si necesita algún requisito de soporte o acceso, le recomendamos que nos avise en el momento de su solicitud para que podamos apoyarle a través de su viaje de reclutamiento.