CM Operations Specialist

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our, collaborative, and flexible working environment. Our organizational ambition centers around creating workplaces that foster equity, diversity, inclusion and belonging across all aspects of our business. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

This is a critical role for driving growth and flexibility within the UL SC through our CMs. As a CM Ops Assistant Manager, you are responsible for managing the relationship we have with our CMs and ensure they are engaged partners of UL in supporting existing business and launching new innovations.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are passionate about learning how the food you see in the grocery store is brought to life, and enjoy delivering through others, and improving supply chain execution, then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Consistently demonstrate superior project execution skills and a growth mindset.
• Serve as the primary POC for Unilever’s relationship with our CMs and ensure they are well represented in Unilever meetings Working alongside the CM Ops Manager, build relationships with CM leaders and teams, holding them accountable on execution as you are their primary person of contact within Unilever
• Ability to act at speed and respond quickly to crises at our CMs by breaking down complex problems into actionable tasks
• Ability to take charge of problems, assemble the necessary team to sole
• Hold the CM accountable to deliver the various projects necessary to improve operational efficiency and waste reduction initiatives
• Work with the CM to support existing product lines and ensure service and customer delivery metrics are met while working with them to integrate the various innovations and new product launches
• Have a continuous improvement mindset and always look for ways to improve ways of working between CM and UL
• Develop a thorough understanding of the Foods CM network, including technology, capacity, run rates, quality performance, and attainment history
• Understand and improve the ways of working between Planning, Procurement and CMs
• Understand Foods businesses metrics and priorities in collaboration with Planning teams
• Monitor and manage operational and Quality performance of multiple CMs in collaboration with cross functional teams through weekly reporting, loss identification and cadence of meetings with CMs
• Perform CM site visits focused on quality, performance, and risk identification
• Support delivery of Foods service and inventory targets

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Bachelor’s degree in Business, Supply Chain, Engineering or related field
• 2-3 years of experience in Supply Chain (Planning, Procurement, Manufacturing, Engineering, or Logistics) (required)
• Moderate understanding of food manufacturing processes (Preferred)
• Working knowledge in MS Office, MS Excel, and MS Power Point (required)
• Ability and desire to travel monthly to bi-monthly, as needed (required)

Skills

• Critical thinking and conflict resolution
• Strong communication and stakeholder management
• Project planning and execution
• Risk assessment and mitigation
• Superior organizational skills

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

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At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.

For more information on your federal rights, please seeKnow Your Rights: Workplace Discrimination is Illegal

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.